Covid-19

Cleaning Practices

At Hood River Hotel, we believe in being transparent about our practices to ensure guest and employee health and safety. Below you will find the steps and processes we have adopted along with updated community guidelines. We want our staff, visitors, and guests to feel safe and welcome at our hotel as we all continue to manage the spread of COVID-19. Together we can ensure your travels return with the same joy and enthusiasm Hood River Hotel guests have come to expect.

If you have any questions, please let us know by reaching out to frontdesk@hoodriverhotel.com.

Public Areas & Event Spaces

All frequently touched surfaces (door handles, elevators, handrails) are disinfected on a continual basis.
Masks covering nose and mouth are required in all public spaces.
Public restrooms and handwashing stations cleaned and disinfected on a continual basis.
Masks and gloves will be worn by staff while cleaning
Signs placed in visible locations reminding staff and guests about physical distancing
Dedicated Staff person to public area cleaning

Guest Rooms

In-Room Cleaning procedures were developed by our Director of Housekeeping with Hood River County Public Health.

All rooms are cleaned with hospital-grade disinfectants recommended by the CDC
Hand sanitizer is available in all rooms for guests to take with them
Staff will wear masks and gloves anytime they enter an occupied guest room
Housekeeping service has been suspended. Please contact the Front Desk and they will be happy to assist you in any way.

Employee Health

Employees have received additional paid sick leave
Employee break rooms and restrooms will be disinfected
Employees breaks and lunches will be staggered to prevent more than three people in the break room at any time
Employees will be masked in public areas.

Keys

At the Hood River Hotel, we use traditional locks and keys. Keys are sanitized using both UV technology and disinfectant spray after each guest interaction.

Community Guidelines

At the Hood River Hotel, our community is our soul. We cannot provide a safe, fun atmosphere without everyone doing their part. Be patient and respectful of your fellow guests, everyone has a different risk threshold for COVID-19. We strive, as always, to create an environment where everyone feels welcome.

Our Five Guidelines

Please remember to physically distance yourself from other parties at a distance of 6 feet or more.
Guests are required to wear masks when in our public spaces and elevators.
Wash your hands for at least 20 seconds. Restrooms are located in the lobby, in the event space, as well as in your guest room.
If you do need to sneeze or cough, please do so into the crook of your elbow, allowing as much coverage as possible.
Be nice.